/* ==========================================================================
   public.css — 公开查件首页
   --------------------------------------------------------------------------
   这份样式与工作台完全独立：不进侧栏、不用表格、不加载任何模块 CSS。
   使用场景是顾客用手机打开一个陌生链接，所以：
     · 首屏只有一个输入框 + 一个按钮，不做轮播、不做卡片墙
     · 输入框 16px（小于 16px 时 iOS Safari 会自动放大页面，很讨厌）
     · 所有点击目标 ≥ 44px 高
   ========================================================================== */

#public {
  min-height: 100vh;
  background:
    radial-gradient(1100px 420px at 50% -140px, rgba(13, 148, 136, .10), transparent 70%),
    linear-gradient(180deg, #f7f9fb 0%, #f2f6f6 100%);
}

.pub {
  min-height: 100vh;
  display: flex;
  flex-direction: column;
}

/* ---------------- 顶栏（只有品牌 + 员工登录，没有导航） ---------------- */

.pub-top {
  flex: none;
  height: 60px;
  display: flex;
  align-items: center;
  gap: 12px;
  padding: 0 20px;
  background: rgba(255, 255, 255, .78);
  backdrop-filter: saturate(1.4) blur(10px);
  border-bottom: 1px solid rgba(16, 24, 40, .07);
}

.pub-brand {
  display: flex;
  align-items: center;
  gap: 10px;
  min-width: 0;
}

.pub-logo {
  width: 32px;
  height: 32px;
  flex: none;
  border-radius: 9px;
  background: linear-gradient(135deg, #12b3a4, #0d9488);
  color: #fff;
  font-size: 15px;
  font-weight: 600;
  display: grid;
  place-items: center;
  box-shadow: 0 2px 6px rgba(13, 148, 136, .28);
}

.pub-bname {
  display: flex;
  align-items: baseline;
  gap: 7px;
  min-width: 0;
}
.pub-bname b {
  font-size: 15px;
  font-weight: 600;
  letter-spacing: -.01em;
  color: #101828;
}
.pub-bname i {
  font-style: normal;
  font-size: 12.5px;
  color: #8b93a3;
  white-space: nowrap;
}

.pub-staff {
  margin-left: auto;
  height: 32px;
  padding: 0 13px;
  border: 1px solid rgba(16, 24, 40, .12);
  border-radius: 8px;
  background: #fff;
  color: #475467;
  font: inherit;
  font-size: 13px;
  cursor: pointer;
  transition: background .12s, border-color .12s, color .12s;
}
.pub-staff:hover {
  background: #f6f8f8;
  border-color: rgba(13, 148, 136, .45);
  color: #0d9488;
}

/* ---------------- 主区 ---------------- */

.pub-main {
  flex: 1;
  width: min(680px, calc(100% - 32px));
  margin: 0 auto;
  padding: 48px 0 56px;
}

.pub-hero { text-align: center; }

.pub-hero h1 {
  margin: 0 0 10px;
  font-size: 27px;
  font-weight: 600;
  letter-spacing: -.02em;
  color: #101828;
}

.pub-hero > p {
  margin: 0 0 26px;
  font-size: 14px;
  line-height: 1.7;
  color: #667085;
}
.pub-hero > p strong { color: #344054; font-weight: 600; }

/* 搜索框：整体做成一张「卡片」，输入框与按钮视觉上是一个控件 */
.pub-search {
  display: flex;
  gap: 8px;
  padding: 8px;
  background: #fff;
  border: 1px solid rgba(16, 24, 40, .09);
  border-radius: 14px;
  box-shadow: 0 6px 20px rgba(16, 24, 40, .06);
  transition: border-color .15s, box-shadow .15s;
}
.pub-search:focus-within {
  border-color: rgba(13, 148, 136, .55);
  box-shadow: 0 6px 20px rgba(16, 24, 40, .06), 0 0 0 3px rgba(13, 148, 136, .12);
}

.pub-search input {
  flex: 1;
  min-width: 0;
  height: 46px;
  padding: 0 12px;
  border: 0;
  outline: none;
  background: none;
  font: inherit;
  font-size: 16px;
  letter-spacing: .01em;
  color: #101828;
  text-transform: uppercase;
}
.pub-search input::placeholder { color: #a6adbb; text-transform: none; letter-spacing: 0; }

.pub-btn {
  flex: none;
  height: 46px;
  padding: 0 22px;
  border: 0;
  border-radius: 10px;
  background: #0d9488;
  color: #fff;
  font: inherit;
  font-size: 15px;
  font-weight: 600;
  cursor: pointer;
  transition: filter .12s, transform .06s;
}
.pub-btn:hover { filter: brightness(1.05); }
.pub-btn:active { transform: translateY(1px); }
.pub-btn:disabled { opacity: .65; cursor: default; transform: none; }

.pub-btn.ghost {
  background: #fff;
  color: #475467;
  border: 1px solid rgba(16, 24, 40, .14);
  font-weight: 500;
}
.pub-btn.ghost:hover { background: #f6f8f8; filter: none; }

.pub-btn.lg { width: 100%; height: 48px; font-size: 15.5px; }

.pub-tip {
  margin: 12px 0 0;
  font-size: 12.5px;
  color: #98a2b3;
  letter-spacing: .01em;
}

/* ---------------- 结果 ---------------- */

.pub-result { margin-top: 22px; }

.pub-card {
  background: #fff;
  border: 1px solid rgba(16, 24, 40, .08);
  border-radius: 16px;
  padding: 18px 20px 20px;
  box-shadow: 0 8px 28px rgba(16, 24, 40, .05);
  animation: pub-in .18s ease-out;
}

@keyframes pub-in {
  from { opacity: 0; transform: translateY(6px); }
  to   { opacity: 1; transform: none; }
}

.pub-card-h {
  display: flex;
  align-items: center;
  gap: 10px;
  flex-wrap: wrap;
  padding-bottom: 14px;
  border-bottom: 1px dashed rgba(16, 24, 40, .10);
}

.pub-pill {
  flex: none;
  height: 24px;
  padding: 0 10px;
  border-radius: 12px;
  font-size: 12px;
  font-weight: 600;
  display: inline-flex;
  align-items: center;
  letter-spacing: .01em;
}
.pub-pill.ok   { background: #e7f6f1; color: #067647; }
.pub-pill.warn { background: #fdf3e2; color: #b54708; }
.pub-pill.info { background: #e8f1fd; color: #175cd3; }

.pub-no {
  font-family: var(--font-mono, ui-monospace, SFMono-Regular, Menlo, monospace);
  font-size: 15px;
  font-weight: 600;
  color: #101828;
  letter-spacing: .02em;
  word-break: break-all;
}

.pub-mini {
  margin-left: auto;
  height: 26px;
  padding: 0 10px;
  border: 1px solid rgba(16, 24, 40, .12);
  border-radius: 7px;
  background: #fff;
  color: #667085;
  font: inherit;
  font-size: 12px;
  cursor: pointer;
}
.pub-mini:hover { background: #f6f8f8; color: #0d9488; border-color: rgba(13, 148, 136, .4); }

.pub-flag {
  display: flex;
  align-items: center;
  flex-wrap: wrap;
  gap: 6px;
  margin: 14px 0 0;
  padding: 10px 12px;
  border-radius: 10px;
  background: #fdf3e2;
}
.pub-flag b { font-size: 12.5px; color: #b54708; font-weight: 600; margin-right: 2px; }
.pub-chip {
  padding: 2px 8px;
  border-radius: 6px;
  background: rgba(255, 255, 255, .85);
  color: #b54708;
  font-size: 12px;
}

.pub-meta {
  margin: 14px 0 0;
  display: grid;
  gap: 9px;
}
.pub-meta > div {
  display: grid;
  grid-template-columns: 76px 1fr;
  gap: 10px;
  align-items: baseline;
}
.pub-meta dt { font-size: 12.5px; color: #98a2b3; }
.pub-meta dd { margin: 0; font-size: 14px; color: #344054; word-break: break-word; }

/* 三步进度：让顾客知道「现在到哪一步」，比纯状态文字更好懂 */
.pub-steps {
  display: flex;
  align-items: center;
  gap: 8px;
  margin: 18px 0 0;
  padding: 12px 14px;
  border-radius: 10px;
  background: #f8fafb;
}
.pub-steps span { font-size: 12.5px; color: #98a2b3; white-space: nowrap; }
.pub-steps span.on { color: #0d9488; font-weight: 600; }
.pub-steps i {
  flex: 1;
  height: 1px;
  background: rgba(16, 24, 40, .10);
  min-width: 12px;
}

.pub-act { margin-top: 18px; }

.pub-done {
  padding: 12px 14px;
  border-radius: 10px;
  background: #e7f6f1;
  color: #067647;
  font-size: 13px;
  line-height: 1.7;
}
.pub-done span { color: #0f766e; }

/* 加载 / 空态 */
.pub-loading {
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 10px;
  color: #667085;
  font-size: 13.5px;
  padding: 34px 20px;
}
.pub-sp {
  width: 16px;
  height: 16px;
  border: 2px solid rgba(13, 148, 136, .22);
  border-top-color: #0d9488;
  border-radius: 50%;
  animation: pub-spin .7s linear infinite;
}
@keyframes pub-spin { to { transform: rotate(360deg); } }

.pub-empty { text-align: center; padding: 32px 20px; }
.pub-empty-i { font-size: 26px; line-height: 1; margin-bottom: 10px; }
.pub-empty b { display: block; font-size: 15px; color: #101828; margin-bottom: 6px; word-break: break-all; }
.pub-empty p { margin: 0; font-size: 13px; line-height: 1.8; color: #8b93a3; }

.pub-note {
  padding: 14px 16px;
  border-radius: 12px;
  background: #fff;
  border: 1px solid rgba(16, 24, 40, .08);
  font-size: 13.5px;
  color: #475467;
}
.pub-note.err { background: #fef3f2; border-color: #fecdca; color: #b42318; }

/* ---------------- 认领弹窗 ---------------- */

.pub-mask {
  position: fixed;
  inset: 0;
  z-index: 60;
  display: grid;
  place-items: center;
  padding: 16px;
  background: rgba(16, 24, 40, .42);
  backdrop-filter: blur(3px);
  animation: pub-fade .14s ease-out;
}
@keyframes pub-fade { from { opacity: 0; } to { opacity: 1; } }

.pub-modal {
  width: min(440px, 100%);
  max-height: calc(100vh - 32px);
  display: flex;
  flex-direction: column;
  background: #fff;
  border-radius: 16px;
  box-shadow: 0 20px 48px rgba(16, 24, 40, .22);
  overflow: hidden;
}

.pub-modal header {
  flex: none;
  display: flex;
  align-items: center;
  padding: 15px 18px;
  border-bottom: 1px solid rgba(16, 24, 40, .07);
}
.pub-modal h3 { margin: 0; font-size: 16px; font-weight: 600; }
.pub-x {
  margin-left: auto;
  width: 30px; height: 30px;
  border: 0; border-radius: 8px;
  background: none; color: #98a2b3;
  font-size: 13px; cursor: pointer;
}
.pub-x:hover { background: #f3f5f7; color: #475467; }

.pub-mbody { padding: 16px 18px 6px; overflow-y: auto; }

.pub-mno {
  margin-bottom: 14px;
  padding: 9px 12px;
  border-radius: 9px;
  background: #f6f8f8;
  font-size: 12.5px;
  color: #667085;
}
.pub-mno b {
  font-family: var(--font-mono, ui-monospace, Menlo, monospace);
  font-size: 13.5px;
  color: #101828;
  letter-spacing: .02em;
  word-break: break-all;
}

.pub-field { display: block; margin-bottom: 13px; }
.pub-field > span {
  display: block;
  margin-bottom: 6px;
  font-size: 12.5px;
  color: #667085;
  font-weight: 500;
}
.pub-field .opt { font-style: normal; color: #a6adbb; font-weight: 400; }
.pub-field .req { font-style: normal; color: #b42318; font-weight: 500; }

.pub-field input,
.pub-field textarea {
  width: 100%;
  padding: 0 12px;
  height: 42px;
  border: 1px solid rgba(16, 24, 40, .14);
  border-radius: 9px;
  background: #fff;
  font: inherit;
  font-size: 15px;
  color: #101828;
  outline: none;
  transition: border-color .12s, box-shadow .12s;
}
.pub-field textarea { height: auto; padding: 10px 12px; resize: vertical; line-height: 1.6; }
.pub-field input:focus,
.pub-field textarea:focus {
  border-color: rgba(13, 148, 136, .6);
  box-shadow: 0 0 0 3px rgba(13, 148, 136, .12);
}

.pub-seg {
  display: flex;
  gap: 3px;
  padding: 3px;
  border-radius: 10px;
  background: #f1f4f6;
}
.pub-seg button {
  flex: 1;
  height: 36px;
  border: 0;
  border-radius: 7px;
  background: none;
  font: inherit;
  font-size: 13.5px;
  color: #667085;
  cursor: pointer;
  transition: background .12s, color .12s;
}
.pub-seg button.on {
  background: #fff;
  color: #0d9488;
  font-weight: 600;
  box-shadow: 0 1px 3px rgba(16, 24, 40, .10);
}

.pub-err {
  margin-bottom: 10px;
  padding: 9px 12px;
  border-radius: 9px;
  background: #fef3f2;
  color: #b42318;
  font-size: 13px;
  line-height: 1.6;
}

.pub-hint {
  margin: 0 0 10px;
  font-size: 12px;
  line-height: 1.7;
  color: #98a2b3;
}

.pub-modal footer {
  flex: none;
  display: flex;
  gap: 8px;
  padding: 12px 18px 16px;
  border-top: 1px solid rgba(16, 24, 40, .07);
}
.pub-modal footer .pub-btn { flex: 1; height: 42px; font-size: 14.5px; }

/* ---------------- 页脚 ---------------- */

.pub-foot {
  flex: none;
  padding: 18px 20px 26px;
  text-align: center;
  font-size: 12px;
  color: #a6adbb;
  letter-spacing: .01em;
}

/* ---------------- 窄屏 ---------------- */

@media (max-width: 560px) {
  .pub-top { height: 54px; padding: 0 14px; }
  .pub-main { padding: 30px 0 40px; }
  .pub-hero h1 { font-size: 22px; }
  .pub-hero > p { font-size: 13px; margin-bottom: 20px; }

  /* 手机上按钮换行成整宽：拇指目标更大，也不会把输入框压到 120px */
  .pub-search { flex-wrap: wrap; padding: 7px; }
  .pub-search input { height: 44px; flex: 1 1 100%; }
  .pub-btn { width: 100%; height: 44px; }

  .pub-card { padding: 16px 16px 18px; }
  .pub-meta > div { grid-template-columns: 68px 1fr; }
  .pub-modal { width: 100%; max-height: calc(100vh - 24px); }
}

/* ---------------- 三步引导（有结果后收起） ---------------- */

.pub-intro {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: 10px;
  margin: 26px 0 0;
}
.pub-intro > div {
  display: flex;
  align-items: center;
  gap: 9px;
  padding: 11px 13px;
  border-radius: 12px;
  background: rgba(255, 255, 255, .72);
  border: 1px solid rgba(16, 24, 40, .06);
  font-size: 12.5px;
  color: #667085;
  text-align: left;
}
.pub-intro b {
  width: 20px;
  height: 20px;
  flex: none;
  border-radius: 50%;
  background: #e7f6f1;
  color: #0d9488;
  font-size: 11px;
  font-weight: 600;
  display: grid;
  place-items: center;
}

.pub.has-result .pub-intro { display: none; }

@media (max-width: 560px) {
  .pub-intro { grid-template-columns: 1fr; gap: 8px; margin-top: 20px; }
}